Online Services, including requests, payments and applications will be undergoing a routine upgrade and may be unavailable between 6:00 PM Friday 8 November to 5:00 PM Saturday 9 November.
There are a number of ways to contact us. Simply choose from the options below.
For urgent issues call (07) 3205 0555 or 1300 477 161 at any time.
Contact us online anywhere, anytime to ask a question, report a problem, lodge a request or provide your feedback.
Contact us online
Have you lodged a request? You can view the status or track the progress online:
Requests are monitored during opening hours, excluding public holidays, and are allocated for review and assessment by the responsible department. They will be responded to/actioned according to workload, urgency and complexity.
The former 'MBRC request' app has now been replaced with the new and improved Snap Send Solve app. This new app is a simple and quick way to report issues or assets, such as potholes or graffiti, that need fixing across the city.
Simply snap an image, confirm the location and the issue is sent directly to us to solve.
Download the Snap Send Solve app for free through:
(07) 3205 0555 or 1300 477 161
8:30 AM to 5:00 PM, Monday to Friday (excluding public holidays).
At all times, including after hours, call us on (07) 3205 0555 or 1300 477 161.
Visit one of our customer service centres from 8:30 AM to 5:00 PM, Monday to Friday (excluding public holidays).
council@moretonbay.qld.gov.au
City of Moreton Bay PO Box 159 Caboolture Qld 4510
For language or translation assistance and the Translating and Interpreting Service (TIS), visit our Language support page.
People who are deaf or have a hearing or speech impairment can call Council through the National Relay Service (NRS). Give Council's number, 1300 477 161, as the number you want to call.