Frequently asked questions by job applicants
Explore commonly asked questions about applying for a role and working at City of Moreton Bay. If you have further questions or need help, email careers@moretonbay.qld.gov.au.
Why choose a career at Council?
When you join our team, you will make a real impact on lives every day and develop new skills and experiences as you help us shape our city of the future. You’ll enjoy a range of benefits that will help you live, work and be your best. Learn more about what you can expect with a career at City of Moreton Bay or read about the careers and experiences of our team members.
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Do you offer flexible work options?
Depending on your role, you may have access to flexible work options. This includes working from home, part-time, flexible days and a nine-day fortnight with a rostered day off (RDO).
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Do I need to submit a cover letter?
For some of our roles we will ask you to submit a cover letter and a resume. If the ad does not ask for a cover letter you do not need to submit one.
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Who should I address my cover letter to?
If the ad asks for a cover letter, we recommend you address it to the hiring manager or to the recruitment team.
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Can I submit a late application?
Application close dates assist us in ensuring a timely recruitment process. We recommend you submit your application well before the close date to avoid missing out. Late applications may not be accepted as in some circumstances the recruitment process may have already begun.
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Can I have feedback on my application?
At Council we are lucky to receive a large volume of high-calibre candidates applying for our roles. We understand the desire to receive personalised feedback, but due to the number of applications we are unable to provide it to everyone. However, we will reach out to all interviewed candidates to provide feedback.
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Am I qualified for the job?
Some of our roles at Council do require certain qualifications for you to be successful. We list all the requirements for the role in our ads and the position descriptions. We encourage you to read these and self-identify if you will be a good fit for the role.
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Can I amend my details after I have submitted my application?
You can edit your profile information by signing into your application and selecting the 'Update Profile' tab. You need to ensure you have saved your changes by selecting 'Save' at the bottom of the screen.
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Where can I go to get an update on my application?
Visit our vacancies page on our website and under 'existing applicants' you will find a link to sign in. You can then view your submitted applications and check their status. We will also email you advising of any changes to your status.
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I am trying to submit my application by clicking 'Apply now' but nothing is happening
You will need to check that pop-ups are enabled by selecting 'Tools' in your browser and turning off pop-up blocker.
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How can I change or reset my password?
You can reset your password by selecting the 'Forgotten your password?' link located near the 'Log in' button when you attempt to sign in.
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Can I volunteer?
Yes. Council has a range of volunteer opportunities across many areas. This includes Bushcare, our environment centres and community nurseries, and community disaster management. Learn more about volunteering with Council.
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I don't see a suitable role for me right now, what can I do?
Sign up for alerts so you don’t miss future job opportunities. Visit our current job opportunities page and use the Job search box to type in the role you want to apply for. Hit 'Enter' on your keyboard to search. If no jobs match, click ‘Send me jobs like these’ to receive email notifications when new listings match your search criteria.
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