Application under the Right to Information Act 2009 (RTI Act)
You are required to:
- complete the application form
- pay the application fee set by the RTI Act (currently •••);
- provide certified identification if any of the information you are seeking contains your personal information
- provide sufficient detail in your application to enable identification of the information to which you seek access.
If you require assistance, you are encouraged to contact Council and speak to the RTI and IP unit.
Applications can be lodged:
Under the RTI Act, Council has up to 25 business days to process an application. However, this period may be extended in certain circumstances as provided for by the RTI Act. Council may also request an extension of time due to the complexity and scale of your application.
Costs involved
An application fee of ••• is payable and you may also need to pay processing charges and access charges.
A processing charge is a cost based on the time it takes Council to process your application. Processing charges are payable if it takes Council more than five hours to process your application. In this event, a charge estimate notice will be provided to you, which will:
- inform you of the estimated amount of the processing charge; and
- include a schedule of documents that will detail the documents that Council expects to locate for your application.
The charges estimate notice will give you the opportunity to:
- agree to the charges and continue with your application;
- amend your application to exclude certain information contained in the schedule of documents to reduce the charge;
- withdraw your application; or
- elect to review the decision to impose a processing charge (the amount of the charge is not reviewable).
Please note that:
- additional access charges will apply if you request a photocopy of the documents released to you. No access charges apply if you request for the documents to be released to you via email or USB; and
- if you have a healthcare card issued under the Social Security Act 1991 (SS Act) or concession card issued under the SS Act or the Veterans’ Entitlements Act 1986 (Cth), a written application can be made to have the processing and/or access charges waived.
Processing and access charges are set by the State Government. The processing charge is ••• per 15 minutes spent processing your application if longer than five hours to process. Access charges relating to the photocopying of documents is $0.25 per page.
Application under the Information Privacy Act 2009 (IP Act)
To make an access or amendment application under the IP Act, you are required to:
- complete the access application form or the amendment application form
- provide certified identification
- provide sufficient detail in your application to enable identification of the information to which you seek access or which you seek to amend.
If you require assistance, you are encouraged to contact council and speak to the RTI and IP unit.
Applications can be lodged:
Under the IP Act, Council has up to 25 business days to process an application. However, this period may be extended in certain circumstances as provided for by the RTI Act. Council may also request an extension of time due to the complexity and scale of your application.
Costs involved
There are no processing charges payable for an application made under the IP Act. Access charges will apply if you request a photocopy of the documents released to you. No access charges apply if you request for the documents to be released to you via email or USB.
Access charges are set by the State Government. Access charges relating to the photocopying of documents is 25 cents per page.