Waste Collection Delays: Leave Your Recycling Bins Out

Published 23 August 2022

Staff shortages at Cleanaway, Moreton Bay Council waste collection contractor, is impacting kerbside collections of recycling bins across Moreton Bay.

Cleanaway missed some streets for collection on Thursday 18 and Friday 19 of August because of the driver shortages, but the company managed to clear most of that backlog on Saturday 20 August.

However the company’s warning disruptions will continue this week until Cleanaway’s full crew can get back to work.

Mayor Peter Flannery asked locals to simply leave their bins out on the kerb until Cleanaway recycling trucks manage to get to your home.

“This is only impacting recyclable waste collections - normally Cleanaway has 16 kerbside recycling truck drivers doing the runs but many of them are out of action at the moment,” Mayor Flannery said.

“They’re working as hard as they can and Council is trying to help wherever possible, but in the meantime we need locals to leave their recycling bins out until these are collected.

“This will give Cleanaway the time needed to clear the backlog.

"At this stage Cleanaway expects to have the problem resolved by the end of the weekend. (August 28)

“We will keep you updated on this matter. You can also visit council’s webpage for updates.  

“Cleanaway is looking to get additional crew members to Brisbane from other parts of Queensland to help clear the bins.”

We ask that you do not lodge a ‘Missed Bin Collection’ form at this time, due to the high number of missed services.

Remember, if your bin is blocked by an on-street vehicle or other obstruction it cannot be collected.

Thank you for your patience as council works with Cleanaway to resolve this issue as soon as possible.

For more information visit: https://www.moretonbay.qld.gov.au/Services/Waste-Recycling/Collections/Recycling-Bin-Collection-Delays