Housing and homelessness in Moreton Bay

City of Moreton Bay has released a Housing and Homelessness Action Plan (HHAP). This plan will guide our responses to all forms of homelessness over the next five years. The plan builds upon Council’s continued focus on well managed and safe public spaces in our city.

Council is committed to building safe and resilient communities. We recognise housing insecurity and homelessness as significant barriers in achieving this goal.

In addition to the initiatives being undertaken we are committed to working with our communities, the Queensland State Government, and all other stakeholders in further responding to homelessness in our city.

The HHAP’s four priorities are:

• supports for people sleeping rough
• well-managed public spaces
• stronger partnerships
• diverse housing options.

The HHAP’s actions and priorities have been informed by consultations with the broader public, people with lived experience of homelessness, community services sector organisations, and Council staff.

Download the HHAP(PDF, 6MB)

The Queensland Government Department of Housing and Public Works is responsible for providing safe and appropriate housing and crisis accommodation, as well as homelessness support services, for vulnerable members of our community. For more information, visit Department of Housing.

Council works collaboratively with all levels of Government and local services to improve support and address the underlying factors contributing to homelessness in our City.

Council refers people experiencing homelessness to the Department of Housing and local services for support and continues to explore options to combat the effects of the national housing crisis.

City of Moreton Bay does not provide housing for people experiencing homelessness.

As of 12 March 2025, camping of any kind in a public place is illegal in Moreton Bay in accordance with the local law.

Council has a dedicated team of Officers who work specifically with people experiencing homelessness. These Officers work with people who are camping on public land to achieve the requirements of Council’s local laws and seek to connect them with the Department of Housing and local services for support.

Although Council can request people to move on, Council does not have the power to remove people from a public place.

Illegal activities in a public place

Council does not respond to illegal activities or public nuisance behaviours. These matters are the responsibility of the Queensland Police Service.

If a person is engaging in illegal activities, displaying disorderly, indecent, offensive or threatening behaviours in a public place, or trespassing on private property, please contact Police Link on 131 444 (24 hours, seven days).

Items impounded by Council

Items left in a public place may be impounded by Council and held for a period of time.

Abandoned camps are disposed of due to public health concerns.

Please phone Council on (07) 3205 0555 to report abandoned items or if you suspect that your items may have been impounded.

Homeless Hotline

The Homeless Hotline is a free phone service for people who are experiencing or at risk of homelessness. They provide information about where you can find support, accommodation, meals, and showers. Phone 1800 474 753 (24 hours, 7 days).

Ask Izzy

Ask Izzy is a website that connects people who are in crisis with the services they need in their local area.

Housing and crisis accommodation

The Queensland Government Department of Housing and Public Works provides housing assistance to people on low to moderate incomes.

Phone the Moreton Bay Housing Service Centre on (07) 5432 0700.

Tenancy advice

The Queensland State-wide Tenant Advice and Referral Service (QSTARS) provides free tenancy information, advice and assistance. Phone 1300 744 263.

The Queensland Residential Tenancies Authority (RTA) provide tenancy information and support, bond management, dispute resolution, investigations and prosecutions, and education services. Phone 1300 366 311.

Moreton Bay Homelessness and Housing Services Guide

• Moreton Bay Homelessness and Housing Services Guide(PDF, 936KB) 
• Moreton Bay Region Homelessness and Housing Contacts Guide(PDF, 278KB)

These resources have been developed by City of Moreton Bay in collaboration with the Moreton Bay Housing and Homelessness Network - a group of organisations that provide services to support people experiencing or who are at risk of homelessness.

These guides provide information about services available in Moreton Bay. For copies of these resources, phone Council on (07) 3205 0555.