Financial support after a disaster

Community Recovery Hub

Those experiencing hardship after a disaster can apply for grants and get other support at a Community Recovery Hub or online through the Community Recovery Portal.

Community recovery workers will help with grant applications and referrals to other organisations and agencies. Find a Community Recovery Hub.

For further assistance, call the Queensland Government’s Community Recovery Hotline on 1800 173 349.

State Government grants and funding

After a disaster, the State Government provides financial aid, such as emergency hardship assistance, to residents, not-for-profit organisations, businesses and industries. Eligibility requirements apply.

Check your eligibility and apply.

Rates payment plan

Property owners who are unable to pay their rates by the due date can enter into a payment plan. 

During the term of the payment plan, you will not receive any reminder of final notices. You will continue to receive your rates notice each quarter.

Australian Government disaster recovery support

The Federal Government makes funds available, such as the Disaster Recovery Allowance or essential household contents grant, for people directly affected by natural disasters. Eligibility requirements apply.

View what support is available, check your eligibility and apply.

GIVIT

You can donate to GIVIT, which allocates money, items, services and time to residents in need.

GIVIT works with Council, the Queensland Government, and support organisations and charities, so communities can get exactly what they need.

GIVIT uses 100% of all financial donations to buy essential items and services for those who need them. Donate to GIVIT.

Do not take unrequested donations into disaster-affected areas. This can hinder recovery.

To get support through GIVIT, you must first connect with a support organisation that will assess your needs.

Find support organisations in your area by visiting the GIVIT website.

Business Queensland

Business Queensland provides a list of natural disaster payments and financial help available to small businesses, primary producers and not-for-profit organisations.

For more information, visit Business Queensland.

Public Rural Crisis Fund

The Queensland Country Women's Association provides financial support of up to $1000 to families suffering from natural disasters or other crises.

Farm Household Allowance 

Farming families in financial hardship may be able to receive the Farm Household Allowance (FHA) from Services Australia. FHA is a fortnightly payment. To be eligible you must meet income, assets and mutual obligation requirements.

Check your eligibility and apply.

Small business financial counselling

Free financial counselling for small businesses is available through the Small Business Financial Counselling Program.

Other support services

Other recovery resources are available to residents affected by disasters. Learn about other recovery and support available.