Disaster support and recovery assistance

Recovery assistance

Assistance is available for residents and community organisations affected by natural disasters, severe weather and flooding.

Community Recovery Hotline

For information and support, call the Community Recovery Hotline on 1800 173 349.

Housing help

If you need help finding temporary accommodation, call the State Government on 13 74 68 or contact the Moreton Bay Housing Service Centre:

Location: Level 5, Caboolture Square Shopping Centre, 60-78 King Street Caboolture QLD 4510.
Email: moretonbayhsc@chde.qld.gov.au.
Phone: (07) 5432 0700.

Mental health and wellbeing support

Natural disasters are extremely challenging for many people across the community. People will have varied physical and/or emotional reactions following a natural disaster. For some, it may feel overwhelming and become difficult to cope.

If you are having trouble coping, you can phone:

If you are experiencing emotional distress or require mental health and wellbeing support, you can access support services through the Queensland Government mental health and wellbeing webpage.

Donations

In partnership with the Queensland Government, GIVIT manages donated goods, services, and funds, including corporate offers, in response to disasters. To donate, visit the GIVIT website.

Individuals seeking assistance

To access donated support through GIVIT, you must first connect with a support organisation that will assess your needs.

Find support organisations in your area by visiting the GIVIT website.

Organisations and charities

If you work for a charity, social service, school, community group, government or non-government organisation, you can apply to use GIVIT to help find the essentials that people you are working with need to improve their wellbeing. 

Check if your organisation has an existing profile or register through the GIVIT website.

Free legal advice

Legal Aid Queensland

Contact Legal Aid Queensland for free legal help with issues you may face if your property has been damaged by disasters.

Common legal issues after a disaster include:

  • insurance claims
  • property
  • access to services and utilities
  • employment issues
  • debt and financial problems
  • small business and franchisor issues.

For free fact sheets about common legal issues, visit Legal Aid Queensland.

For free legal advice on your individual situation, call the Natural Disaster Legal Helpline on 1300 527 700.

Pine Rivers Community Legal Service (PRCLS)

PRCLS provides free legal advice. Their solicitors are available for telephone and face-to-face appointments. They have offices in Strathpine, Caboolture, Deception Bay, Redcliffe, Bribie Island and Kallangur. 

Contact Pine Rivers Community Legal Services on (07) 3881 3500, or email prcls@encircle.org.au.

Emergency relief and psychological support

Financial support

Financial aid and recovery resources are available to residents affected by natural disasters. Learn about financial support services.

Other services