Request a refund of licence or approval fees
Council may consider a refund of licence or approval fees under the following circumstances:
- a business has closed
- a business has a change of ownership
- there has been an overpayment
- there has been a duplicate payment
- an application is withdrawn or lodged in error
- a refund of a bond paid for filming and events only.
Requests are assessed on a case-by-case basis. Refunds can only be provided to the person who made the original payment.
If the refund request is approved, the funds will be transferred into your bank account. This may take up to 30 days.
If the request is not approved, you will be notified in writing.
About your refund
Annual Fees
A partial refund may be applicable where the licence is no longer required. The amount is calculated on the number of remaining months in the licensing period.
Application Fees
Food business licence
A refund may be applicable when an application is withdrawn. The amount is calculated on how far the assessment has progressed before the application was withdrawn.
Local law approval
A refund may be applicable when an application is withdrawn. A Local Law approval application fee is non-refundable once the assessment of an application has commenced. If an assessment has not commenced on an application a refund will be provided.
Bonds
A refund may be applicable once a final inspection has taken place.
How to apply
Download and complete the Licence/approval refund request form(PDF, 217KB) and submit along with proof of payment.
By post
Mail to City of Moreton Bay, PO Box 159, Caboolture QLD 4510
By email
council@moretonbay.qld.gov.au
Proof of payment
Council will accept a copy of:
- receipts issued; or
- a bank statement that shows the transaction and account details (BSB, account number and account name).
If you are requesting a refund due to duplicate payments, you must provide proof of both payments. Refunds will not be processed unless proof of payment is provided.