Change your bin size

If you require a larger or smaller bin than those currently at your property, you can request an alteration to your bin size. 

An alteration fee of T770 applies only when increasing the size of your general waste bin or reducing the size of your recyclables bin. There is no fee to reduce the size of a general waste bin or increase the size of a recycling bin.

This fee is charged per wheelie bin, limited to bin sizes 140L, 240L and 360L. This is to be paid at the time of ordering.

The bin collection service charges on the property rates will also be changed to reflect the new bin size. 

Domestic household applications

Alteration of a bin size for domestic properties can only be requested from the property owner, managing agent or an authorised third party.

Step 1.Sign in to your Online Services account

Sign in to order a different bin size

If you do not have an Online services account, visit Online Services to find out how to register.

In order to successfully finalise the change of bin size enquiry, you must have a phone number and postal address nominated in your Online Services profile.

Step 2.Go to 'Enquiries'

Once signed in, select "Enquiries".

Step 3.Lodge a 'Waste - Request for Service' enquiry

Find the enquiry type "Waste - Request for Service" and select "Start".

Step 4.Complete the 'Waste - Request for Service' enquiry

Lodging the enquiry:

  • under “What?” select the activity “Change bin size” from the drop-down menu
  • under “Where?”, enter address of the bins to be changed
  • select "Next".

Select the desired bin size:

  • from the "Change bin size" drop down menu, select the required change

Choose a delivery date:

  • select a date from the calendar for when you would like the bin to be changed.
  • select "Next".

Note: Bins cannot be delivered on the same or next day from the date of your request or on weekends. Please select a date that is a minimum of three business days after the date of lodgement. 

Review and lodge:

  • review the summary and ensure all changes are correct
  • select "Lodge" then review and accept the terms and conditions and select "Finalise and lodge".

Make a payment:

  • use your debit/credit card to make a payment via the secure online payment portal
  • a receipt will be issued to your nominated email address. 

Step 5.Place your old wheelie bin in the usual collection area

The existing bin is to be placed in the usual collection area (at the kerbside) to allow the waste contactor to collect and replace it with a bin of the requested size. The bin can continue to be used while awaiting replacement, however, the bin’s content should be kept to a minimum and all waste should be bagged for ease of emptying.

Commercial property applications

Step 1.Complete the application

Property owners or managing agents of commercial properties must download and complete the Commercial general waste and recycling kerbside collection application(PDF, 737KB).

Step 2.Submit your application 

Submit your application to Council using any of the below options:

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